Vinyl outlet installed my fence in 2016. They did an outstanding job, my fence was beautiful. But I think what makes a company go from being good to truly great is follow up. Due to high winds in my area and a variety of other technical things I do not understand, my fence began to loosen and tip. Thanks to Angelo, who mans the helm on the estimating and scheduling on the repair side and Jacob (Jake) being out on the front line not only correcting the problem but taking the time to truly assess what happened and then go above and beyond to not only correct the problem but to do such an outstanding job as to make sure it will not occur again, my fence is once again perfect. Because of Jake and Angelo… vinyl outlet will be my go to for my porch and fencing needs in the future. I hope the company recognizes the quality, strong work ethic and professionalism of these two individuals that so aptly parallels with the quality of their product.
Kudos to Brandon and crew for our amazing high quality fence !! The install crew was very friendly, efficient and informative.
To start with Vicky is very professional and is very detail oriented. Great sense of humor and just all around easy to talk to. John and Jonathan were amazing! There was another guy working with them.... can’t remember his name (sorry) All 3 guys did an exceptional job and when there was a misunderstanding , we talked it out and they we very accommodating. I highly recommend John and his crew for any deck installation through the vinyl outlet.
Happiest part of our experience was meeting Jake Russell . He was actually sent to repair several mistakes that were made on our front porch and railing. He was very understanding and meticulous.
We were very fortunate to have had Jonathon and his crew replace our deck. We cant say enough about how Customer Friendly, Extremely Meticulous and how their attention to every detail was second to none. We cant overstate how happy we are with our finished product. Jonathon and all the crew should be commended for the OUTSTANDING job they did for us. Management should be proud of this crew because their dedication and hard work will certainly be noticed on any and all future projects their assigned.
I can not say enough about this porch!! From start to finish, James Brennan came in after work hours and gave a quote. He sat with us and gave us all sorts of options and was honest with his opinion. The porch was not quite safe for our elderly parents or taking our puppy out at night due to the concrete falling apart and the rod iron not being very stable. James Brennan truly went above and beyond for us, even checking in after the install to make sure we are happy! It has been a few weeks since it has been installed and the guys did great, easy to clean, brightened up the house and safety wise it is top notch! Thanks again
Gage and Greg were GREAT !!!! They were both very courteous and knowledgeable. They worked well together and kept us informed as the work progressed, every step of the way. Stanley and Jeremy doing the set-up work, the day before, were great also. They too were very courteous and knowledgeable. Vicki, the Operations manager, was fun to speak with and totally explained a few concerns we had. We would highly recommend VINYL OUTLET to any of our family or friends !!
We Love, Love our new Vinyl fence!!! Thank you Anthony for helping us pick out the beautiful design and color. Thank you to Vicky for keeping us updated on the delivery to installation times. Thanks to Tony and crew for the quick set up, clean up. The guys worked tirelessly to get the job done. Great job!!
Jake Russert recently visited my home and completed an essential maintenance upgrade to my existing fence. He was friendly, explained things to me and asked me if I had any follow-up questions before he completed the task. He is an outstanding employee. Thanks Jake!
Kudos to the The Vinyl Outlet crew! Thank you so much, are yard looks amazing! This is the best thing to enhance the look of your property, and raise the value of your home. A special thanks to the professional installers, Elliot, Stan and Max,Job well-done.! Half way through the project Vicki stopped in to check on the job, and it's progress, what a professional company. Thanks again everyone, Todd & Sue
From beginning to end we could not be happier with our deck! Started with Anthony taking care of all of our questions/concerns and making sure we got exactly what we wanted. Vicki made sure this whole process went smoothly and communicated very well. Lastly, Ralph and his team did a fantastic job. We could not praise the quality and craftsmanship of this deck any higher. Truly amazing and highly recommended!
We had our fence installed Friday. The entire process was wonderful. Brandon was a great salesman. Not pushy at all. Vicky was very helpful. And Tony and Mike were great installers! So pleasant and helpful. We’ve many compliments on how beautiful it is. I recommend Vinyl Outlet to everyone!
We had our deck, front porch and patio replaced two years ago. Last year we had a privacy fence put up. Everything is so beautiful. Everyone remarks on how nice it looks. A few of my neighbors who didn’t want to spend the money hired some guy to replace their railings and porches. The vinyl was bought at a home improvement store. The vinyl looks cheap and was installed badly. You get what you pay for, so if you want a beautiful outcome use VINYL OUTLET
Elliott and Mike were true professionals making sure we approved everything as they went. What we thought would be an all day project was done in 4 1/2 hours. Our fence looks amazing! thank you Elliott and Mike and Vinyl Outlet, would recommend to anyone!
Attn: Vicky John and Greg did a great job for us! So glad we listened to John's suggestions; he knew more about what we wanted than we did. We love it !! Can't say enough good things about your company, the quality of the work and the way they dealt with us. Thank You Barb & Jim Baker
Wow!!! From beginning to end Mike and Elliot were very professional and courteous. What I thought would take several hours, they completed it in 3. They made sure everything was perfect and cleaned up all the scrap and garbage. What was once not nice to look at is now gorgeous! Thank you Mike and Elliot
I couldn’t be happier! From start to finish the whole process was seamless! Tony and his crew did a fantastic job on the installation! Kind, courteous, professional and all around great crew! Fast and efficient, these 3 guys were great! Great investment to my property! It’s beautiful! I love love love it!!!!
The work that the 2 gentlemen did on my railing installation was outstanding. They went out of their way to have it done promptly even though there was an issue with my concrete steps due to age of the concrete and prior crack. They repaired the crack at the end of their workday so that the railing would be complete the next day.
From Tony our sales rep and Vicky the GM, the overall experience was way above expectations. Ralph and his crew were amazing as they installed our fence. But, the way the built our porch really showed their craftsmanship and professionalism. If you have any doubts about using Vinyl Outlet be assured they are the best