Tony came by to see the fence and unknowingly, my dog got loose. Tony saved the day by bringing her back! This is an awesome company. Many compliments on my new picket fence. Beautiful job. Thanks Tony.
Employees like Robert and Tyler are the reason why I keep coming back to Vinyl Outlet. This is my third project and . as always .the work is excellent. Love the job they did. Could not be happier and recommend them to all my neighbors.
Looks great. Crew of two arrived mid morning on scheduled date and were done including cleanup between 1 and 2. We cannot get over how great it looks and many neighbors agree. HIGHLY RECOMMEND
We were totally impressed with our installation crew--Elliot and Mike. They worked diligently throughout the day and did a beautiful job while answering all our questions as they worked. I would highly recommend them.
Our new fence has transformed our property. When they removed the old wooden fence and began installing our new one, we could see what a difference it would make in our yard. Max and Tyler were great - efficient, professional, friendly and knowledgeable. We couldn’t be more pleased. We highly recommend Vinyl Outlet!!
I recently purchased materials from the design center that were needed for a patio project. From helping with my design to material estimation and delivery, it was by far the easiest process I could have imagined. The staff assisting were not only helpful, they put effort in above and beyond that I couldn't have gotten anywhere else. Phone calls were returned the same business day, choices were better than the competitors, and the even delivered it to my house! I love the color, the finished product and cant wait for company to show it off. I'm looking forward to future projects now that I know how great this process has been.
Vinyl Outlet you exceeded my expectations. You installed a new fence and deck to my house which not only makes it more a home but it made my neighbors all envious! Thank you Vicky and Anthony, your crew were courteous, quick , professional and efficient. I am very pleased with the job well done.
Vinyl Outlet has been my go to for fencing from my old house in Buffalo to my current house in the Town of Tonawanda. There latest job was a fence in my yard. It looks amazing and separates the pool area from the rest of the yard. From Tony my sales rep to Elliott and his installation crew, nothing but kudos. Definitely highly recommended to anyone needing a fence or porch
From start to finish, working with Vinyl Outlet was simply amazing. They were timely, efficient, and requested constant feedback. They provided updates on work status and made sure everything was appealing, clean up was great, and properly installed. My yard looks beautiful, maintenance free and everything I envisioned my project to be. Toni, Marquel and Chris were a great team and true gentlemen. They truly exceeded my expectations!
Jacob was extremely helpful and professional. Once we called with a concern there was a quick response to assist with the fence. Would highly recommend Vinyl Outlet and Jacob is a great asset to the company.
Excellent work done by Elliott and his crew. Prompt and courteous. Our vinyl fence looks excellent.
I would just like to say that we love our new deck that we had put up around our pool. John, Tyler and Dom were great and did a fantastic job! Job well done!
We had the best experience with Tony Mike and Travis. They did an amazing job. Pleasure to have them here working for the afternoon. We look forward to having them when we do the next part. Great job guys thank you
I love my Vinyl Outlet deck! I had a minor issue and Angelo resolved it quickly and as promised.
I highly recommend the Vinyl Outlet . The whole process from the estimate to the installation was a great experience. Vicky was a pleasure to communicate. with. Tony and his crew, Chris, Tyler and Sean we're very polite and professional .Tony is very knowledgeable and thorough and kept me informed through the whole installation. I received numerous compliments on my fence .
The old rail fence was taken down and replaced with a vinyl rail fence. Tony and his crew did a great job. Nice to see good work still being done. Workers were friendly, polite and knew what they were doing. Received many compliments on the new fence. Everything was cleaned up when they left. If you need a fence, call Vinyl Outlet.
What a wonderful job. Porch and fence are sturdy and beyond compare in quality. John the supervisor was very knowledgeable and even listened carefully about concerns for my cats new napping area. I have had other people never show up but vinyl outlet always on time and efficient.
Customer Service is something that should be taken seriously. I purchased my fence several years ago, and let’s face it - this is Buffalo and the wind around here is out of control at times. That being said I have had panels come out and other issues with my fence. Whenever I contact Vinyl Outlet they always come out and fix the problem timely. Most recently my fence was leaning to one side in an area and not only did it look awful but I was concerned because I have a dog and didn’t want to have any issues with these panels. I was told by Angelo it would be about 9 days until someone could come out, which was fine considering it wasn’t an urgent need. I noticed today it had been taken care of and my daughter mentioned a truck was here but it was only 4 days after I had spoken to Angelo. That is customer service. Still a happy customer!
Even though my fence installation was small in comparison probably to most jobs the two-man crew treated it like it was $1 million job! Tony the lead person on the crew was exceptionally helpful and thorough as was the other gentleman. I would highly recommend Vinyl Outlet for anyone looking for vinyl fencing to be installed.
